We are in an era of digital revolution, where competitive advantage depends on maximizing the enterprise digital infrastructure and business applications to glean faster insights from data leading to real-time decisions. But to fully realize the potential of a digitized organization means evolving legacy applications and platforms to support new ways of doing business.
2018
2019
2020
78% of businesses surveyed said that achieving digital transformation will become critical to their organizations within the next two years.1
By the end of 2019, digital transformation (dx) spending is expected to reach $1.7 trillion worldwide, a 42% increase from 2017.2
By 2020, the proportion of organizations that will have deployed digital-platform strategies will have more than doubled, to over 60%.3
New Customer Experience Expectations
Customer experience (CX) is the new marketing battlefront. More than two-thirds of marketers responsible say their companies compete mostly on the basis of CX. And in two years’ time, 81% say they expect to be competing mostly or completely on the basis of CX.6
Innovative Business Models
Gone are the days when product and service updates were delivered monthly. Now we have reached a point where continuous development is required to meet the ever-evolving needs of customers and employees. This agility is fueling the innovation today’s business requires to remain relevant in an always-on world.
Empower Your Workforce
Employees are the foundation of your business and what drives your products and services—and the future of your company. The only way to truly become a digital organization is to enable them be at the forefront of transformation. Empower them with the tools and skillsets to lead the charge, and the business will benefit.
Rationalize Legacy Applications
With so many different technologies hitting the market, it’s incredibly difficult for any organization to truly know that one versus another is the best fit for their environment. A seasoned partner can be an invaluable asset in guiding your decision. In addition, they know that making the right platform and application choice is only part of the challenge, as integrating it into your current applications and workloads without creating new complexities and risk is critical.
But making it real, or even knowing where to start is challenging. Check out these additional resources to help you get started on the road to digital transformation.
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